In general, we do not perform repairs. We do offer a two year warranty on all of our CAN products.
Is the unit is out of warranty, we might offer a 50% discount off of Kvaser’s standard list price for a replacement unit.
Please contact SUPPORT@KVASER.COM and provide the EAN and serial number of the unit.
The EAN will look like 73-30130-*****-*. Both numbers should be visible on the back label.
IMPORTANT: Never send any unit to KVASER without an RMA number!